(Prague, 3 July 2024) Václav Havel Airport Prague is currently experiencing difficulties in the baggage area and is communicating with the public and trying to solve the problems in every possible way. If a passenger’s baggage is delayed, the passenger is entitled to reimbursement of the incurred actual costs up to approx. CZK 35,000 for the purchase of items needed for the purpose of their journey. However, the European Consumer Centre Czech Republic warns that airlines will not as a rule reimburse excessive purchases.
Celá zpráva zde:
TZ ESC - Delayed luggage ECC advise on your rights (docx, 1.06 MB)